In my staff meeting today I discovered that not everyone knows of the Bastard Operator from Hell series (BOFH).
The series was written 1998-2001 by Simon Travaglia, though the tourch has been carried on since. I haven't read the latest but there was a time I eagerly awaited the next episode.
Essentially the bastard operator from hell sometimes answers the phone and is quick to doll out advise to unsuspecting callers - advise that occasionally will solve their problem, but usually will just result in removal of their computer privileges.
If you have ever had to answer the questions of the technically inept you will likely find these articles of great humor (especially if you have an appreciation for mainframe/unix systems).
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